Lisa, your post is appreciated and I would like to refer others to look at it under "Recent Comments", Lisa Spring on Feel Free to Make a Comment! 1/9/2008 .  For those who haven't read Lisa's post yet, let me brief you.  I worked with Lisa at a domestic dealership in Victoria during my 3 years there.  Whoever described her as an "administrative genius" was right on!  Beyond that though Lisa has tremendous people skills and although she hasn't had any experience with direct sales I think she would be very successful because she is a natural people person.  As you seasoned, powerful business managers know, success has a lot to do first with your people skills, the sales techniques come second.  If there is anyone who knows of a JR. Business Manager position available for someone without experience or training but with a burning desire to learn and achieve great success, please reply to Lisa!  As an example at the Mazda store in Victoria, we have a "JR" business manger position which is predominantly responsible for paperwork but that person also sees overflow customers.  It's a fantastic way for a novice to learn the position and at the same time relieve the full-time "SR" business manager of the paperwork noose we can sometimes get tangled in.  For those of you looking for a candidate like Lisa, I have committed to her that I will train and guide her along the way.  Years ago I was in much the same position as Lisa is today.  Someone believed in me then and I would be honoured to pass that on to someone I believe in now!