Turn those FINANCE DECLINES into Approvals!
WHEN YOUR CUSTOMER HAS BEEN DECLINED FOR FINANCING...
Almost always, there is a story that your customer hasn't fully
disclosed to you. They know their circumstances and their story
the best. Go back to your customer and ask more questions.
Keep digging until all those little questions that popped
up in your head while they were talking, are answered.
If your little noggin' came up with those questions,
you can be sure the bank credit officer thought of them too!
Once you are clear about the events that took place to
impair the financing approval, call the bank back and relay
the story to them. Have compassion for the customer,
describe the situation with confidence and appeal your case
to turn the decline into an approval. This isn't a sales job
to the bank but rather it is your ability to describe a special
set of circumstances that took place that were unique due to
a specific situation or event(s) such as illness or divorce.
The credit officers understand that we are human and things
can go sideways in life. If the application is considered on it's
face value only (the black and white appearance it has when
the bank receives it over the internet portal), there is no
human element involved with the decision process. When
you make the effort to get details from your customer and
describe the story to the bank, you now give them an opportunity
to make an assessment based on a real life situation that they
were unable to see in the initial application.
This practice will reap you more approvals, TRY IT!
This Blog is Committed and Dedicated to Your Success!


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